Effective Date: January 1, 2026
Our Commitment to Privacy
InsulationQuotes.com.au ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Information You Provide
- Quote Requests: Name, contact details, address, property information, insulation requirements
- Installer Applications: Business name, contact details, credentials, service areas
- Reviews: Name, location, rating, review content
- Communications: Email, phone, messages sent to us
Information Collected Automatically
- Device information, IP address, browser type
- Usage data, pages visited, time spent
- Cookies and similar technologies
How We Use Your Information
- Match you with suitable installers in your area
- Facilitate quotes and communications
- Process installer applications
- Verify and publish reviews
- Improve our services
- Send service-related communications
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information.
We share your information only with:
- Matched Installers: Your quote request details are shared with up to 3 installers
- Service Providers: Email services, analytics providers (under strict confidentiality)
- Legal Requirements: When required by law or to protect rights
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Cookies
We use cookies to enhance your experience. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page.
Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@insulationquotes.com.au
Phone: 1300 123 456